HITLINE

Terms of Use

Last updated 20 October 2026

1. Who you are agreeing with

Hitline is created and operated by CABLN Group LLC, a Connecticut limited liability company ("CABLN", "we", "us"). These Terms of Use are an agreement between you and CABLN Group LLC covering the Hitline mobile app, this website, and anything else we offer under the Hitline name (together, the "Service").

By creating an account, or by using the Service at all, you accept these terms. If you do not accept them, do not use the Service. Our Privacy Policy is part of this agreement.

2. Who may use it

You must be at least 18 years old to have a Hitline account. Hitline is for adults. Accounts for anyone under 18 are not permitted, and we close any we find. We ask for your date of birth when you create an account and refuse one that does not meet this.

One person, one account; you are responsible for everything that happens under yours, including keeping your password to yourself. Tell us promptly if you think someone else is using it.

Entering someone other than yourself

Rosters, lineups and box scores contain names. Some of them are not yours to give: a substitute who has no account, a team-mate you add to a roster, a guest who turned up on Thursday. When you enter another person into the Service you are representing that you are entitled to do so and that you have whatever permission that person would reasonably expect you to have. You are responsible for that representation and for any claim arising from it.

Anyone who appears in a record without an account can write to [email protected] to see what is recorded about them, correct it, or have it taken out, and we will act on that without requiring them to create an account. The same applies to a parent or legal guardian writing on behalf of someone under 18 who has been entered by an adult.

3. What it costs

Everything needed to run a league is free, and is meant to stay free. Scoring and the scorebook, schedules, standings, brackets, rosters, invitations, availability, team chat, your career page and its season totals, the leaderboards, and every organiser tool — creating competitions, seeding a bracket, generating a schedule, confirming scores — cost nothing, for everybody on the league. We do not cap the number of competitions you may run, and we do not charge an organiser for bringing their league here.

Hitline Pro is an optional auto-renewing subscription that adds depth about your own play rather than anything a team depends on:

• Advanced Stats — head to head against every club, who you hit best and worst, your form and streaks, and what happens when you swing.
• Year in Review — your season as one shareable card.
• Export to CSV — your game log as a spreadsheet.
• Typing up a past season — entering an old scorebook as a private record.

It is sold as a yearly subscription. The price is shown in the app before you buy, in your own currency, and is set in App Store Connect; we do not quote a figure here because currency, tax and regional pricing are Apple's to decide and any number written on this page would be wrong in most of the world.

Purchases are handled by Apple, not by us. Payment is taken through your Apple account under Apple's terms. We never see or receive your card, bank or payment details — only whether a subscription is currently active. A subscription renews automatically at the end of each period unless you cancel it at least 24 hours before that period ends, and it is managed and cancelled in the App Store under your Apple account, not in Hitline. Deleting your Hitline account does not cancel an Apple subscription; cancel it with Apple as well.

Refunds are Apple's to give. We cannot issue them, reverse a charge, or see your purchase history. Ask Apple through reportaproblem.apple.com. Where the law gives you a right to cancel or to a refund, that right is not affected by anything here.

We may change what is free and what is paid, and what Pro costs. If we move a feature you are already using behind a charge, or change the price of a subscription you hold, we will tell you before it takes effect and you will be able to cancel rather than accept it. Nothing in these terms promises that any particular feature stays free or stays available.

Free or paid, we make no commitment that the Service will keep working, keep any particular feature, stay available in your country, or continue to exist. We may add, change, suspend or discontinue any part of it, including your access, at any time. If we shut the Service down, we will make a reasonable effort to tell you first, but we are not obliged to. If we discontinue the Service while you hold a paid subscription, we will not charge you for a period you cannot use.

4. What Hitline is, and what it is not

Hitline is a tool for recording and displaying what people tell it. It is not an organiser, a governing body, a sanctioning authority, an insurer, or a party to anything you arrange through it.

• Competitions belong to their organisers. Commissioners, staff and team managers control rosters, eligibility, schedules, rules, entry, scores and discipline inside their own competitions. We do not.
• Scores and statistics are user-entered. Standings, leaderboards, box scores, brackets and career records are calculated from what users submit. A submitted score can auto-finalise if nobody responds. We do not verify any of it, and we do not guarantee it is accurate, complete or fair.
• Disputes are settled by the commissioner, not by us. We have no obligation to investigate, overturn, correct or restore any score, standing, roster or record, and nothing here makes us a referee.
• Following is not membership, a badge is not a permission, and a verification or official-partner mark is a label we apply for recognition only. It is not an endorsement, a guarantee of quality or safety, and it grants nobody any authority.

5. Playing in the real world

We owe you no duty of care for a game. We do not organise, sanction, supervise, staff, inspect, insure or attend anything. We do not own or control any field, yard or venue, we do not select or employ any organiser, manager or player, and we run no background checks on anyone. Hitline records what happened; it does not put anybody on a field.

Some states limit or refuse to enforce releases of this kind, particularly for recreational activities. Where that is so, this section applies only as far as the law allows and the rest of these terms stays in force. Nothing here is intended to release a claim that cannot lawfully be released.

Use ordinary judgement when meeting people you do not know. Whether you are properly insured, permitted to use a field, or fit to play is between you, your organiser and your venue.

6. Your content

Your photos, comments, crests, team names and the rest stay yours. To run the Service we need permission to use them for that purpose, so you grant CABLN Group LLC a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, adapt for display, and publicly show your content inside Hitline and in the share cards and public pages the Service generates. The licence lasts as long as the content is on the Service and, for anything already shared or embedded in a public game record, for as long as that record exists. We do not sell your content, and we will not use it in paid advertising without asking you.

You are responsible for what you upload. By posting it you confirm you have the rights to it, which matters most for logos, crests, photographs of other people and anything you did not make yourself.

The Service itself — the app, the code, the design system, the Hitline name and mark — belongs to CABLN Group LLC. You may not copy, resell, reverse engineer, scrape in bulk, or build a competing product out of it.

7. Rules of conduct

Do not:

• harass, threaten, bully or abuse anyone, or post hateful or sexual content;
• impersonate another person, team, league or official;
• enter scores, lineups or records you know to be false, or manipulate standings and leaderboards;
• upload anything you do not have the right to upload;
• post another person's private information;
• attempt to access data, accounts or competitions you are not entitled to, or probe, scan or interfere with the Service;
• use bots, scrapers or automated collection against the Service;
• use the Service for gambling, betting or any unlawful purpose.

Comments can be reported and users can be blocked. Managers and commissioners can remove comments in their own patch. We may remove content or suspend or terminate an account at any time, with or without notice, for any reason — including a violation of these terms — and we are not liable to you for doing so. We are under no obligation to monitor content, and choosing to moderate something does not make us responsible for anything we do not.

8. Copyright complaints

If you believe something on Hitline infringes your copyright, email [email protected] with enough detail to identify the work and the material, where it is in the app, your contact details, a statement that you believe in good faith the use is not authorised, and a statement under penalty of perjury that your notice is accurate and that you are the owner or their agent. We remove infringing material and terminate repeat infringers. Notices may be sent to our designated agent at that address: CABLN Group LLC, Connecticut, USA. If you believe your material was removed in error, you may send a counter-notice to the same address.

9. Third-party services and links

Organisers can attach YouTube, Instagram or stream links, and the Service relies on third-party providers for hosting, authentication and storage. We do not control any of them, we do not host video, and we are not responsible for their content, availability, or what they do with your data once you leave Hitline.

10. The Service is provided as it is

11. Limitation of liability

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of certain damages, so parts of the two sections above may not apply to you. Where that is the case, our liability is limited to the smallest amount the law permits. These limits survive termination of your account and apply even if a limited remedy fails of its essential purpose.

12. Indemnification

You agree to defend, indemnify and hold harmless CABLN Group LLC and its members, managers, officers, contractors and agents from any claim, demand, loss, liability, damage, cost or expense, including reasonable legal fees, arising out of your use of the Service, your content, your conduct at or in connection with any game or competition, your violation of these terms, or your violation of anyone else's rights. We may take over the defence of any such matter at your expense, and you will not settle it without our written agreement.

13. Ending it

You can stop using the Service whenever you like, and you can delete your account inside the app at Profile → Settings → Delete account. You do not need to ask us. What happens to each kind of content — profile, photos, comments, crests, game records — is set out in the Privacy Policy.

We may suspend or terminate your access at any time. When an account ends, the public competition record — games, scores, standings and box scores — remains, because removing one participant's rows would misstate every other participant's season. Sections 4 through 16 survive termination.

14. Disputes, governing law and venue

If something goes wrong, email us first at [email protected]. Most things can be sorted out that way, and we ask that you give us 30 days to try before starting a formal proceeding.

These terms are governed by the laws of the State of Connecticut, without regard to its conflict-of-laws rules. Any dispute that is not resolved informally must be brought exclusively in the state or federal courts located in Hartford County, Connecticut, and you consent to the personal jurisdiction of those courts. To the fullest extent permitted by law, each party waives any right to a jury trial, and claims must be brought individually rather than as a class or representative action. Any claim must be filed within one year after it arises, or it is permanently barred.

15. If you downloaded from the App Store

These terms are between you and CABLN Group LLC, not Apple. Apple has no obligation to provide support for Hitline and no responsibility for any claim about it, including product liability, legal compliance or intellectual property claims. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you. You confirm you are not in a country subject to a US embargo or on a US restricted-parties list, and that you will comply with any applicable third-party terms.

16. The rest

These terms, together with the Privacy Policy, are the entire agreement between us about the Service. If a provision is held unenforceable, the rest stays in force and that provision is narrowed to the minimum extent needed. Our not enforcing something is not a waiver of it. You may not transfer your rights under these terms; we may assign ours in connection with a merger, acquisition or sale of assets. Nothing here creates a partnership, employment or agency relationship between us. We may update these terms; we will change the date at the top and, for a significant change, say so in the app, and continuing to use the Service after that means you accept the update.

17. Independence and trademarks

Hitline is an independent product built and operated by CABLN Group LLC. It is not affiliated with, endorsed by, sponsored by, or otherwise connected to any manufacturer of bats, balls or sporting goods, nor to any league, association or governing body.

Any third-party names, brands or trademarks that appear anywhere in the Service or on this site — including any typed by users into team names, competition names, profiles or comments — remain the property of their respective owners. Their appearance does not imply any endorsement, sponsorship or affiliation in either direction.

Hitline describes slow pitch softball generally. We do not claim rights in anybody else’s marks, and we do not license yours. If you believe a name used in the Service infringes a trademark you own, write to [email protected] and we will review it.

Contact

CABLN Group LLC · Connecticut, USA · [email protected]